Delivery Information
Shipping & delivery
All the products are created by our skilled artists by pouring all their skill and years of experience, rich tradition and culture from generations in making it and with less use of automatic machinery. We pack your decorative items with extra care and get them to you just as fast as we can.
We are providing you Free Shipping for your product selected and booked, for any queries please contact our Customer Support Team.
Packaging
- Metal handicrafts, wooden handicrafts, etc are wrapped with bubble packing sheets to protect against damage before being packaged in corrugated shipping containers. There is no option at this time to ship the items flat.
- Items like glass, mirror, etc are covered securely with extra foam for a fragile part and placed in adjustable corrugated inserts that lock the frame in position.
Processing & Delivery
Estimate your decorative items arrival by adding the processing and transit times below.
Processing
| Product Type | Processing Time |
| In-stock Items, Artifacts etc | 24 hours |
| Items in production/Finishing1 | 1-2 weeks |
| Handmade Items, Furniture, Bulk orders etc. | 2-3 weeks |
Delivery
| Delivery Method | Transit Time |
| Standard delivery | 4-5 business days |
| Extreme location delivery | 1-2 weeks |
Please Note:
- This is only a general guideline for our processing times. See your product details to see how soon a specific item is expected to ship. Processing begins only when successful payment has been applied to the order. Denied credit card authorizations and mailed payments will delay processing start times.
- Average transit times are based on orders shipping to addresses as per the postal codes within India only.
Is my package insured?
DecorHub guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Support Team.
Tracking your order
As soon as your product is shipped, we'll send you a confirmation email that includes a tracking number and link to track the same. You can quickly check the status of a current order with your order number and email address as mention in the mail.
DISCLAIMER
- The color, size, finish, and shape of the product may vary compared to the picture displayed on your screen, This may be due to lighting, pixel quality, and color settings.
- DecorHub or the Seller delivering the product, will not take up any type of civil work, such as drilling holes in the wall to mount the product.
- In case the product appears to lack shine, wiping the surface with a cloth will help clear the surface of dust particles.